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Refund and Returns Policy

Digital downloads

File delivery: immediate download.

Your files will be available to download once payment is confirmed.

Downloads are available once your payment is confirmed. If you paid with PayPal or a credit card via Stripe secure checkout, confirmation might take a few minutes.

We’ll also send you a download notification email separate from any transaction notification emails you receive from Etsy and/or PayPal.

If you’re unsure if you’ve purchased a Digital Item, please feel free to contact us at: info@reuseandplay.com.

Please note that all files are compressed into a single ZIP file and some mobile devices do not process ZIP files correctly. If you have any issues with downloading or unpacking your order please contact us at info@reuseandplay.com.

Payment options

our website accepts payment via PayPal or credit card (powered by Stripe).

Returns & exchanges

We don’t accept returns, exchanges, or cancellations due to the non-returnable nature of digital products.

But please contact us if you have any problems with your order at: info@reuseandplay.com.

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